Complex Connect

Referrals

PERMAH Workers Referral

Submit a referral for personalised disability support delivered by our PERMAH-trained workers. Our team will review your referral and be in touch to discuss next steps.

Complex Connect provides personalised one-to-one support through our PERMAH-trained support workers. Our workers support participants to build independence, engage in their community, pursue personal goals and improve their overall wellbeing.

What PERMAH Workers Can Support With

  • Community participation and social connection
  • Building independence and daily living skills
  • Wellbeing and positive engagement
  • Working toward personal goals
  • Capacity building in everyday activities

Who Can Submit a Referral

  • NDIS participants self-referring
  • Family members or carers on behalf of a participant
  • Support Coordinators or LACs
  • Allied health professionals and treating teams

What to Expect After Submitting

Once we receive your referral, a member of our team will review the information provided and contact you within 2–3 business days to discuss the participant's needs and confirm whether we are able to accept the referral. Submission of a referral does not guarantee service commencement or worker availability.

Questions before submitting?

[email protected]

Submit a Referral

Please complete the referral form below. If you have any questions before submitting, you are welcome to contact us at [email protected].

Open PERMAH Referral Form

PERMAH Workers services are available to NDIS participants with relevant Support Work or Assistance with Daily Life funding in their plan.

Complex Connect

NDIS Positive Behaviour Support & Complex Supports Melbourne

About Us

We are proudly based in Frankston, Victoria, and offer face-to-face support services across the Melbourne metropolitan area. In addition to our local work, we provide telehealth services to individuals and families across Australia.

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